Welcome to Barbour ABI's Help Centre

"We do not charge for Support"
Please view the table below to obtain a brief introduction to all our services. You can navigate between each service by hovering over each tab icon.

Please view the table below to obtain a brief introduction to all our services. You can navigate between each service by hovering over each tab icon.
The Help Centre is designed to help you answer any questions you may have regarding any of the Barbour ABI services. A selection of services can be found on the navigation menu situated towards the left hand side of the screen.
This online help application is a web based support and education tool for all users who have purchased one or more of the Barbour ABI products. The site offers help features and detailed user guides to facilitate navigation and usage through each product.

Analytics delivers ease of use and access to FIVE YEARS of our historic and current planning projects data, allowing you to create, plot and compare multiple trends efficiently and effectively.
You can create trend lines that compare available data from projects across every major category including location, value, development type and stage, and also included measures such as units and materials reported. Various date points can be considered so that even planned future projects are available.

Evolution is our powerful online service that provides you and your colleagues with a dynamic set of modules that not only organises your leads, but also provides management control and strategic marketing tools. Whether you are a small business or large corporation with a requirement to manage many users, Evolution is the service for you.
Evolution has been designed with our customers in mind – we use a clean layout with bold buttons throughout which allow fast access to the most commonly used functionality such as adding them into your favourites or adding a watch to a company or project.

Interactive is our online application that provides you and your colleagues with a powerful set of modules that not only organises your leads, but also provides management control and strategic marketing tools. Whether you are a small business or large corporation with a requirement to manage many users, Interactive is the delivery service for you.
Our Interactive customers now benefit from online Notes sharing across their organisation. This company-wide free option enables every active user to view their colleague's notes on both projects and companies that fall under their companies selected criteria.

Trackbase seamlessly manages projects together with related company and contact details to give you total management of your sales lead information. Features include:
Total diary management: Offering full integration with Microsoft Outlook if required, you can diarise all mailings, calls, appointments and emails.
Mail merge: You can mail merge with contacts stored in Trackbase, accurately targeting your audience with personalised communications.
Statistical analysis and reporting: Generate graphs and reports for use in your own presentations.

Barbour ABI offers a range of five ASCII (CSV) data formats for our Large Projects (value over £100k)and one ASCII format for our Small Projects.
Each of the file types is suitable for importing for use with a range of different CRM, database or other contact and sales management systems.
Please click on the left menu tab to access the information regarding Raw Data Formats. Alternatively you can view and save the PDF document which contains all the Raw Data Formats, by selecting the PDF icon.
